What We Collect and Why We Collect It
When you open an account, we collect the registration details you submit — name, contact details, and the e-wallet identifiers you use when depositing via DANA, OVO or GoPay. We log your account activity to detect unusual access and to process withdrawals accurately. Device identifiers and
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session data are captured automatically when you load the lobby on mobile or desktop; this helps us maintain session integrity and resolve access issues. We do not store your full e-wallet PIN or bank credentials — payment authentication happens inside the respective wallet app itself. Any
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data tied to your DANA, OVO or GoPay transaction is used solely to match the deposit or withdrawal to your account record. Data retention follows a schedule aligned with our operational requirements and any applicable legal obligations in the regions where access is permitted. You have
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the right to request a copy of the data we hold about you, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies. These rights are subject to local law and are available where local law permits. To exercise any of
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them, use the contact channel in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.